FB77 My Privacy Policy — Your Data Is Safe with Us

1Introduction & Commitment

Fb77 my is a trusted online Sports Betting platform in Bangladesh. We believe that a user's personal information belongs to them — protecting it is our responsibility, not a privilege.

This Privacy Policy ("Policy") explains how fb77 my collects your information, why it does so, and how it keeps it secure. We've written it in plain language so you can understand it without having to navigate any legal complexity.

Fb77 my complies with international data protection standards and is committed to safeguarding user privacy. By registering or using the platform, you are agreeing to this policy.

2What Information We Collect

Fb77 my only collects information that is strictly necessary to provide our services. We do not ask for anything beyond what is relevant.

2.1 Information Collected at Registration

• Full Name
• Mobile Number
• Email address (where applicable)
• Date of birth (for age verification)
• Preferred payment method (Mobile Pay / Nagad / Rocket number)

2.2 During Identity Verification (KYC)

• National ID (NID) Number & Scanned Copy
• Passport (where applicable)
• Selfie or Photo (for identity verification)

2.3 Automatically Collected Information

• IP Address & Device Information
• Browser & Operating System
• Log of browsing activity on the platform
• Transaction history & betting records
• Session Duration & Usage Patterns

3How Your Information Is Used

Fb77 my uses your information only for specific, defined purposes. Each use has a clear reason, as outlined below:

3.1 Service Delivery

• Creating, managing, and keeping your account secure.
• Processing bets, transactions, and payments.
• Activating bonuses and promotional offers.
• Providing customer support.

3.2 Security & Legal Compliance

• Detecting and preventing fraud, money laundering, and other illegal activities.
• Verifying age and ensuring responsible gaming.
• Providing information to legal authorities upon request.

3.3 Service Improvement

• Analyzing user behavior to improve the platform.
• Quickly identifying and resolving technical issues.

3.4 Communication

• Sending important account notices and updates.
• Sending you promotional messages with your consent.

4Data Storage & Retention

This section explains how long fb77 my retains your data and what happens to it after your account is closed.

4.1 Retention Period

• All data is retained for as long as your account remains active.
• Even after account closure, transaction records may be retained for up to 5 years due to legal obligations.
• Data from inactive accounts is deleted after 3 years.

4.2 Data Storage Location

Fb77 my servers are hosted in international data centers. All data is protected with industry-standard encryption and backed up on a regular basis.

5Sharing Information with Third Parties

Fb77 my does not ordinarily share your information with third parties. However, there are limited circumstances where this may be necessary:

5.1 Payment Processors

Necessary information is shared with payment gateways such as Mobile Pay, Nagad, and Rocket to complete transactions. Each of these providers has its own privacy policy.

5.2 Legal Authorities

Information may be disclosed in response to a court order or a lawful request from a law enforcement authority. In such cases, fb77 my complies with its legal obligations.

5.3 Technology Service Providers

We work with trusted third parties for cloud storage, cybersecurity, and analytics services. All are bound by strict confidentiality agreements.

6Cookies & Tracking Technologies

Fb77 my uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

6.1 Types of Cookies We Use

• Essential Cookies: Required for login sessions and security.
• Functional Cookies: Remembers your preferences (language, settings).
• Analytics Cookies: To understand which parts of the site are used most.

6.2 Managing Cookies

You can disable cookies from your browser settings. However, disabling essential cookies may cause certain features of the site to not work properly.

7Your Right to Privacy

Fb77 my believes every user should have full control over their own data. You have the following rights:

8Children's & Minors' Privacy

Fb77 my strictly does not collect information from or provide services to anyone under the age of 18.

• Date of birth is verified at the time of registration.
• If it comes to our attention that a minor holds an account, the account will be immediately closed and all associated data will be deleted.
• If parents have any concerns, they can reach us at support@fb77my.app.

9Security Measures

Fb77 my uses industry-standard technology to keep your data secure:

• SSL/TLS Encryption: All communications are secured with 256-bit encryption.
• Firewall & DDoS Protection: Advanced server-level security measures in place.
• Two-Factor Authentication (2FA): An extra layer of security for account login.
• Regular Security Audits: Regular audits by third-party experts.
• Data Backup: Regular backups are maintained to minimize the risk of data loss.
• Staff Training: All fb77 my staff receive regular training on data protection.

10Policy Change Notifications

Fb77 my may update this Privacy Policy from time to time. In the event of changes:

• The "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, a notification will be sent to your registered mobile number or email address.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

Visit this page regularly to stay up to date with the latest changes.

11Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us:

• Email: support@fb77my.app
• Live Chat: Available 24/7 at fb77my.app
• Average Response Time: Within 5 minutes (via live chat)

To raise a concern directly with our privacy team, include "Privacy Concern" in your email subject line. We will respond within 48 hours.